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Patrick was brilliant to work with. He was so individual with us and answered all of our queries. He was so sweet to our two younger kids. Would unquestionably store once more!
Dre manufactured the working experience really pleasing. He arrived about, gave us some information and afterwards let's roam the store by yourself. Every time we experienced an issue, he answered it properly. It was a terrific practical experience.
The bedroom furniture, we are still ready on some parts but what did exhibit up was destroyed poorly, and instead of using it again and bringing An additional, they've got To place within a provider get and mail a different individual out to look at the injury and then they will deliver An additional out.
Your salesman, Roy Logsdon on the Louisville retail outlet, was fantastic and put in a good deal of time encouraging me; but I do not do e-mail so I are not able to get back in touch with him to Allow him learn about the chairs.
One of the best furniture stores. Roy was particularly helpful. would like they had all exactly the same type of furniture grouped alongside one another instead of scattered all over, normally would've given five stars.
Our marketed price cut of around 70% off is for our Formerly leased furniture. This displays a reduction from the price of the furniture if it were new. We believe this delivers an amazing value to our shoppers.
past yr in 2021 I requested 2 recliners, 1 loveseat and three finish tables, my get got break up into two, three months apart. The loveseat came in with hurt plus the shipping and delivery guy was like, no worries they can fix it. After a 12 months later I received it fixed to ok that I am done addressing them. The piece which was ruined comes off, if they just experienced swapped me the piece it would have been completed, but in place of they made a decision to send someone out 4 distinct moments to unsew my leather-based deal with, make an effort to stuff it.
nonetheless awaiting my refund on furniture that couldn’t be sent right until January brought in November to get by Christmas held shifting the day but would surely not have it by Christmas so canceled the order to go somewhere else which i could get by Xmas set down half the the money so wanted a refund.
– as soon as we agree on the proposal and area your buy, our seasoned functions workforce will securely safe all your more info product inside our a hundred and fifty,000 sf of warehouse Room, setup sleek supply to satisfy your making’s acquiring circumstances, and arrange a crew of Experienced installers to complete The task on your pleasure. If you ever need to have nearly anything, we’re often A fast e mail or telephone contact away!
acquired a reclining couch and adore seat which i paid out 4600.00 for. They advised us we could have the couch shipped in a few days and also the like seat would be 2 weeks. right after two weeks I referred to as to examine on the adore seat and was explained to it would June sixteenth after which was hung up on. They referred to as us once again to say our live seat was in and after we referred to as they stated they couldn't supply it right until June 29th. I spoke to some manager who said there was absolutely nothing he could.
do not buy from them. they are doing almost nothing but lie. purchased the extended warranty on a costly bedroom suite since the salesperson informed us we'd get our money back if we did not use it. We failed to use it. Went to the store for getting our refund & was explained to it was just a keep credit history & that we experienced to spend a minimum of $five hundred to have the ability make use of the credit rating.
shipping and delivery took six months with NO contact from The shop, NO updates, NO connect with backs, NO "provider" after the sale. The nightstands did not fit and now we are acquiring diverse tales through the supply team / store / company about returns or exhanges.
The Louisville location has the top customer support of all the opposite Ashley’s close to. These are speedy to find answers and help you get the most beneficial deal you may. We live in Frankfort and are much nearer on the Lexington branch but favor the Louisville site due to their customer service!!